SPECIAL SALE: -30 % | COMPLIMENTARY EXPRESS DELIVERY AND RETURNS

SPECIAL SALE: -30 % | COMPLIMENTARY EXPRESS DELIVERY AND RETURNS
SPECIAL SALE: -30 % | COMPLIMENTARY EXPRESS DELIVERY AND RETURNS
SPECIAL SALE: -30 % | COMPLIMENTARY EXPRESS DELIVERY AND RETURNS
SPECIAL SALE: -30 % | COMPLIMENTARY EXPRESS DELIVERY AND RETURNS
Faq

Faq

NEWSLETTER
How can I sign up for the newsletter?
How can I cancel my newsletter subscription?
MY ACCOUNT
How do I register?
Do I have to be registered to buy on the Rene Caovilla Online Store?
I have forgotten my password – what can I do?
How can I change my account info?
How can I delete my account?
Are the products in my wishlist reserved?
ORDERS AND SHIPMENTS
How can I verify that my order is confirmed?
What are the available payment methods?
Is my payment safe?
What is the security code?
In case of product defects, who should I contact for assistance?
What does the warranty provide for and how long is it?
Will all items from my order be shipped together?
How can I check the status of my order?
Can I cancel or change the order (add or delete items)?
Delivery time
What can I do if the parcel has been delivered to a UPS Access Point?
Can I choose delivery day and/or time?
What are the shipping costs?
How can I track the shipment of my order?
More than 24 hours have elapsed and I have not received the order confirmation email; what should I do?
RETURNS AND REFUNDS
How can I make a return?
How can I replace my purchase?
Is it possible to deliver a return to a physical point of sale?
I filled out the return form but I have changed my mind and have decided to keep the order. What should I do?
How long does it take to receive a refund ?
How will I be refunded?
Can I receive a refund on a card other than the one used for the order?
PURCHASE ONLINE
How can I place an order?
What is the promotional code and how does it work?
I have a promotional code, how can I use it?
PRODUCTS AND GUIDE TO SIZES
What is the composition of the garment?
How do I choose the size for me?
How can I stay informed about Rene Caovilla updates?
ВОЗВРАТ ТОВАРОВ И СРЕДСТВ
Можно ли получить возмещение на другую карту, не ту, которая использовалась для оплаты заказа?
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