René Caovilla's creations are entirely hand-made, using only the highest quality materials. For this reason, there could be minor divergences between each item. Such features should not be considered as defects but rather elements that distinguish a handicraft and artistic product. The glitter in the soles is subject to wear, especially in the supporting part of the footbed.
To keep the product in top condition we strongly suggest following these recommendations:
- always store the shoes away from light and heat, insofar as these conditions could alter the colour and glue resistance
- protect the uppers from humidity and rain
- use the protective bags to avoid contact with abrasive surfaces.
Express Shipping: estimated delivery in 1-2 working days.
If you are not satisfied with your purchase, you can exchange it for another size or colour, or return it within 14 days from the date you received the order.
For more information about delivery, exchanges and returns, click here.
Our customer service is available from Monday to Friday, from 10.00 am to 7.00 pm CET.
Caovilla's signature packaging is inspired by the classic bright red color and gold combination, that evokes long and distant journeys, like the one of the merchants that used to travel all over the world from the hectic port of Venice, symbol city.
